FAQs

How do I submit photos?

Upload 3-5 clear photos from different angles to capture your pet’s unique features.

What is the turnaround time?

Our custom 3D models are ready within 3-4 weeks after photo submission.

Can I share my story?

Yes, we have a special section where customers share heartfelt memories.

What materials are used?

We use high-quality, durable materials to create lasting keepsakes.

Is there a refund policy?

Refunds are considered if the model does not match the photos provided.